Refund policy

1-Returns and Exchanges

As our products are printed on demand especially for each order, We do not accept returns or exchanges for reasons such as:

  • Incorrect selection of size, color or design.

  • Change of mind after purchase.

Advice: Before making your purchase, consult our size guides and review the product details to make sure you choose the right option.

2- Defective or Damaged Products

If your order arrives with manufacturing defects, shipping damage, or a printing error, We offer you a free replacement or refundTo manage this problem, you should:

Contact us within the 7 days after delivery through this form

  • Order number
  • Clear photos of the defect or damage

We will evaluate the case and give you a solution within a period of 48 business hours.

Note: If the problem was caused by the customer (e.g. incorrect address provided at the time of purchase), replacement will be subject to evaluation and additional costs.

3-Lost or Undelivered Orders

  • If your order doesn't arrive within the estimated timeframe, please contact us.

  • If the address provided is incorrect and the order is returned to the supplier, the customer will be responsible for the return shipping costs.

4-Cancellations and Modifications

  • Due to on-demand production, We cannot cancel or modify orders once they have been processed..

  • If you need to make changes, Contact us within the first 12 hours after purchase and we will do our best to help you.

Important: If the order has already been shipped, we cannot make changes or refunds.

5- Refund
We'll let you know when we've received and inspected your return and whether or not your refund has been approved. If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card issuer to process and issue your refund.
If more than 15 business days have passed since we approved your return, please contact us at the address lmvaldes9131@gmail.com.